DUBAI-- February 03, 2022 -- Surging demand for automated systems for better customer experience in various sectors in the Asia Pacific is expected to push sales in the interactive kiosks market at 5.3% CAGR between 2022 and 2032. Growing sales of self-service machines in Japan, China, and South Korea are expected to boost the market, with total sales reaching US$ 45.8 Bn in 2032.

These kiosks provide a smooth customer experience and reduce the operational time of other conventional machines, which is propelling sales in the China market. In addition to this, the high adoption of technologies such as Near-Field Communication (NFC) and Radio-Frequency Identification (RFID) in kiosk systems will continue augmenting the growth in the market in China.

Surging demand for self-service kiosks from various end-users such as transport, hospitality, education, and catering are expected to drive sales in the forthcoming years. Due to the COVID-19 outbreak, consumer preference has shifted to mobile payments and cashless transactions, which is boosting sales of banking kiosks.

“Expansion of the retail sector in the Asia Pacific is propelling sales of vending kiosks and self-service kiosks across malls and shopping centers in China. In addition to this, increasing investments in digital signage for advertising by various companies will continue boosting the market over the forecast period,” says a Fact.MR analyst.

Increasing Adoption of Banking Kiosks in Japan Driving Interactive Kiosk Market

Driven by the growing preference for cashless transactions, sales of banking kiosks are increasing in Japan. As per Fact.MR, this trend is expected to continue gaining traction over the assessment period.

Technological advancements and research and development in the field of digital payments and security applications in the banking sector are propelling sales of self-service kiosks in Japan. In addition to this, the surging adoption of smartphones and tablets for online retail and banking-related transactions will continue boosting sales in the forthcoming years.

The growing popularity of NFC point-of-sale (POS) devices in the banking and retail sector is expected to bode well for the market in Japan. These kiosks manage merchant transactions by reading the balance, deducting the price of the item purchased, and then writing a new balance on the NFC chips.

In response to the growing demand for banking kiosks, manufacturers in Japan are increasing their research and development efforts to deploy more kiosks across cities and provinces.

For instance, in August 2021, Japanese technology group Glory announced that it has invested in OneBanks, a U.K.-based startup, which develops low-cost pop-up kiosks to be deployed in bank branches in towns and communities where conventional banking branches are no longer functioning.

Such developments will continue boosting sales of interactive kiosks in Japan over the forecast period, opines Fact.MR.