HOLMDEL, N.J. -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has again been recognized as a Leader in the Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) for Ability to Execute and Completeness of Vision.

For the second consecutive year, Vonage is positioned furthest to the right on the Completeness of Vision axis in the Leaders Quadrant. A Gartner Magic Quadrant report is a culmination of research in a specific market, giving a wide-angle view of the relative positions of the market’s competitors.

“Vonage enables developers and enterprises to program communications functions like video, voice, messaging and verification into their existing products, applications, and workflows to create better connections, conversations and engagements with an easy-to-use developer platform,” said Niklas Heuveldop, Vonage CEO and Head of Business Area Global Communications Platform for Ericsson. “Leveraging our CPaaS, we are also pioneering a new market by exposing 5G network capabilities as APIs to unlock the power of the network for developers to create a new class of applications to transform how enterprises operate and engage with customers.”

Heuveldop continued, “We are honored to be named a Leader in the Gartner Magic Quadrant for CPaaS. We believe this recognition is a testament to our commitment to innovation, customer focus, and our ability to help enterprises to reimagine their business, improve customer experiences and create new value-added services.”

Vonage’s CPaaS offers API building blocks to embed programmable capabilities into workflows and applications - voice, video, messaging, verification and more - to help improve customer experience, business productivity and enhance customer engagement. Communications API solutions such as Vonage AI Acceleration Suite and Vonage AI Studio simplify this process for developers and enterprises by providing an integrated offering of no-code/low-code tools to speed development of new AI-powered capabilities, like chatbots and virtual agents, across any channel, including voice, WhatsApp, SMS, and HTTP.