SINGAPORE -- Leading chargeback technology platform Chargebacks911 announced the appointment of payments industry entrepreneur Oliver Rajic to the Board of Directors. In his new role, Rajic will serve as a key advisor to Chargebacks911 and its CEO, Monica Eaton, assisting the company with its aggressive expansion initiatives across APAC, where there is a real need for dispute management and the business is a real force. APAC accounts for 64% of global E-commerce spending, three times greater than North America and five times greater than Europe, but around 5% of revenue is lost each year to payment fraud. Losses from online payment fraud are expected to exceed £200 billion this year in the region.

Chargebacks911 has been operating in APAC since 2017 and has a deep understanding of the challenges and opportunities in market. Oliver will channel his local knowledge into optimizing the Go-To-Market strategy, diversification, and growing a high-performing team on the ground. This move follows other strategic appointments in the past twelve months, with Guy Harris as Chair and Roger Alexander as Advisor and Board Member. Chargebacks911 has a powerful team of advisors, globally positioned with diverse expertise to support the growing demands from both merchants and Financial Institutions for best-in-class solutions that manage and mitigate the surging landscape of chargebacks and disputes. Monica Eaton will be making further exciting leadership announcements to complete the local-but-global team of advisors who will support Chargebacks911’s continued market expansion.

The Chargebacks911 platform supports more than 2.5 million merchants and over 3800 connections worldwide, including many of the world’s largest financial institutions.

Oliver Rajic, Board Member at Chargebacks911: “Chargebacks911 is the undisputed leader in the North American and European markets, and we are on a mission to replicate this success and eliminate disputes across APAC. Merchants, Marketplaces, Payfacs, PSPs and Banks will tremendously benefit from this not only financially, but with increased customer satisfaction.”

Monica Eaton, Founder and CEO, Chargebacks911: “The payments landscape continues to evolve, with e-Commerce and cross-border innovation from the APAC region specifically. As seen in more developed markets, the task of managing post-transaction fraud is too often an afterthought - APAC’s merchants and FIs suffer some of the highest dispute rates globally. Oliver instantly understood the value CB911 brings and is the right leader to help us on our mission to lead in APAC. His track record speaks volumes and we are delighted to have him as part of our winning team.”