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WorkJam Launches Task Connect: A Solution for Consolidated Task Management Across Systems for Non-Desk Workers

Task Connect responds to industry demand for consolidated and integrated task management for frontline workers and managers
´º½ºÀÏÀÚ: 2024-09-15

MONTREAL -- WorkJam, the world’s leading digital frontline workplace, announces the launch of Task Connect, a new, first-of-its-kind solution designed to consolidate task management across multiple disparate systems. Task Connect redefines how frontline employees and managers handle their daily tasks, ensuring a seamless and integrated process while bringing unprecedented clarity to task management.

“With Task Connect, we’re directly addressing the digital fatigue and overwhelm that often plague task workflows,” said Steven Kramer, CEO of WorkJam. “Our groundbreaking solution not only reduces the burden on managers by streamlining administrative tasks but also enhances productivity across the board. Task Connect enables users to seamlessly complete task steps in external systems without leaving the WorkJam app, integrating all actions into a unified workflow. By consolidating task execution workflows, Task Connect ensures frontline employees can focus on delivering exceptional customer experiences with clarity and efficiency, knowing exactly what to do, when to do it, and how to get it done. This innovation significantly improves operational excellence for businesses across various industries and truly centralizes all task activity into one application.”

Task Connect serves as a comprehensive digital gateway for all workflows and tasks, allowing tasks from various platforms to be accessed, executed, and tracked within a single, streamlined interface - the WorkJam app. This innovation allows employees to focus on delivering results, increasing their engagement and satisfaction, while reducing digital friction.

Task Connect easily integrates with current systems, reducing the need for multiple points of data entry, while enabling the creation of comprehensive workflows that span multiple applications, and serves every sector that relies on task-based workflows, including Retail, Restaurants, Hospitality, Grocery, C-Store, Logistics and more. Businesses commonly use several systems—sometimes more than 40—for product picking, inventory, buy online pickup in store, delivery, and other essential tasks, illustrating the benefit and time savings that result from routing these dozens of platforms into an easy-to-use solution. Moreover, by using Task Connect, organizations can reduce the number of integrations, data redundancy, and IT spend, by leveraging systems directly and maintaining systems of record in real-time.

Task Connect is a versatile solution suited for various industries and applications. It simplifies complex tasks such as reticketing merchandise and updating inventory, allowing for easy price adjustments and stock corrections. For product withdrawals or recalls, Task Connect enhances management efficiency. In visual merchandising, it helps coordinate updates across multiple locations, while in logistics, it ensures smooth validation and reporting of pallet receipts.

Key Benefits of Task Connect

Task Connect seamlessly integrates with existing systems via APIs, ensuring task completion is updated in real-time across all platforms. Employees no longer need to juggle multiple systems to complete their tasks, significantly reducing errors, confusion and misunderstandings while increasing execution success. For managers, having a true central view of all task activity and the ability to automate task assignment and tracking reduces their workload, allowing these leaders to focus their time on higher-value strategic initiatives. Task Connect also saves enterprises time and money on troubleshooting and managing disparate data systems, leading to a higher return on investment.

Task Connect provides critical visibility for managers and headquarters on task execution and completion. This enhanced oversight enables quicker identification of bottlenecks and opportunities to improve workflows, ensuring more compliant and safe work environments. Task Connect underscores WorkJam’s commitment to providing tangible value by offering tools that enhance operational efficiency for enterprises while increasing employee happiness and satisfaction. This new feature reinforces WorkJam’s position as a pioneer in digital innovation for frontline workers.



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